We offer two programmes
We offer two programmes, both of which can be tailored to suit your specific long-term goals and your organisation’s existing workplace culture and environment.
Explore the links below for fuller details on our learning programmes, or contact us for a discussion about your needs and how we can support you in meeting them.
Aligns with the Level 3 Standard for Team Leader/Supervisor
A Team Leader/Supervisor is a first-line management role with specific operational or project wide responsibilities. Titles might include Team Leader, Supervisor, Project Officer, Shift Supervisor, Foreperson or Shift Manager.
Whichever title the role is given, Team Leaders are there to provide direction, instruction and guidance to their team, ensuring that everyone achieves their personal goals and the goals of the team/organisation. Working in the private, public or third sector, and in organisations of all sizes, specific responsibilities vary between organisations, but the knowledge, skills and behaviours needed for the role will be consistent.
Aligns with the Level 5 Standard for Operations/Departmental Manager
An Operations/Departmental Manager manages teams and/or projects and is responsible for creating and achieving specific goals and objectives within the structure of an organisation’s strategy. They are usually accountable to a more senior manager or business owner, and are key components in talent management, coaching and mentoring more junior members of staff, as well as taking responsibility for managing change, resources and the financial management of their department.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed are consistent.